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Lost library when Meta merged accounts

PaavanAnakin
Honored Guest

A year back, I lost my past library when I merged my Oculi’s and Facebook account, I have been using my new account to buy and play games. Is there any way I can get a refund for my past library?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @PaavanAnakin! We understand how important it is to have access to your purchased games. We'd love to help you as best we can, so you may continue to enjoy those fun games and apps! In order to do so, please reach out to us in a PM and we will be happy to dig deeper into this issue! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @PaavanAnakin! We see that you sent us a message. Thank you for reaching out and you should hear from us shortly!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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