I wanted to say for the past month I haven’t been able to play with any games that I’ve played for. The email “ritznjif” or “ritznjif2011” is a 2nd part of the vr with another account being an admin, I use both accounts and I can’t switch to the unadmin account. So I currently can only play applab games, and can’t install anything because I didn’t know what a factory reset was, and did it on accident. Can you please help me with finding my admin email account, because I have only had this vr headset since last Christmas (2022 Christmas) so I haven’t been able to use the vr for a year, so that’s almost 500$ down the drain. So can you please help me out.@meta
Hey @ritznjif2011, we understand the trouble you are experiencing getting access to your original account. Since you do not remember the email, we would need further sensitive information from you. From here, we do have a limited amount of resources that we have access to, so it'd be best if you could PM us! From there, we'll be more than happy to look into this for you and see what options we have for you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please keep in mind that sending us a private message requires that you are first signed into the community. Thank you!
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