Previously I used the Oculus mobile app. 2 years later which was yesterday, I boot up the account on a freshly factory reset Quest 2 to find all the games that I bought is missing such as Beat Saber. When I visit the shop, I need to buy it to play. I used the same facebook account when I bought the game previously. Help me @MetaQuestSupport
Thank you for bringing this issue to our attention. We understand that you have lost games upon failure to migrate to the Meta Horizon app and after performing a factory reset. We would like to investigate further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space.
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