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Loud fan and won’t turn on

Err1980
Honored Guest

I was playing my quest three turned it off, put it to charge and now it won’t turn back on and the fan is very loud. Screen is totally black and the fan is running extremely loudly help

2 REPLIES 2

oculusness
Superstar

@Err1980  you have a couple of options.  Using the boot menu facility you can hard boot the headset and maybe it will resolve the issue. Or factory reset the headset, 

From the Headset:

  • Power off the headset
  • Press and hold volume down & Power
  • This will boot into the USB Update Mode menu
  • Press volume button to move selection, press power button to make the selection
  • Navigate to Power Off and press the power button                                                                                                                     or
  • Navigate to Factory Reset and press the Power button
Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR.

Thanks that didn’t work though and I had to send the headset to Meta for a replacement

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