cancel
Showing results for 
Search instead for 
Did you mean: 

Love how Meta sent me an email at 2am asking what my birth date is.

Enduron
Explorer

Also a big fan of receiving emails in the middle of the night to tell me your terms and conditions have been updated for the zillionth time.

How do i unsubscribe  ?

2 ACCEPTED SOLUTIONS

Accepted Solutions

oculusness
Expert Consultant

Maybe they want to send you a birthday card.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE ULTIMATE ACCOUNT

View solution in original post

MetaQuestSupport
Community Manager
Community Manager

Hi @Enduron! We hope you are keeping well! We understand that no one is a fan of receiving emails on the middle of the night! But don't worry that's an easy fix.

 

You just have to go to your Meta Quest notifications from an Internet browser. If you aren't logged in to your account, you'll be asked to log in first. Scroll down to the Consumer marketing section of the page. Here, you can untick any boxes next to the types of emails you don't want to receive.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

5 REPLIES 5

Choleni
MVP
MVP

Hi @Enduron 🙂

I guess you and Meta are simply in different time zones of the world.

You can read the emails at a time that is more pleasant for you.

oculusness
Expert Consultant

Maybe they want to send you a birthday card.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE ULTIMATE ACCOUNT

MetaQuestSupport
Community Manager
Community Manager

Hi @Enduron! We hope you are keeping well! We understand that no one is a fan of receiving emails on the middle of the night! But don't worry that's an easy fix.

 

You just have to go to your Meta Quest notifications from an Internet browser. If you aren't logged in to your account, you'll be asked to log in first. Scroll down to the Consumer marketing section of the page. Here, you can untick any boxes next to the types of emails you don't want to receive.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I already unticked all those boxes - right after i set up the account which, wouldn't you know it, also asks for my birth date. I'm pretty sure Meta knows what time zone i'm in (and what colour socks i've got on right now)

Oh and I'm keeping well, thanks !

Hi @Enduron! If you are still having issues with this, don't hesitate to send us a private message and we will sort this for you.

 

 To do so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Can't wait to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!