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[MEGATHREAD - Known Issue] App Download/Install Speed

iRook187
Explorer

The last couple of days the PC Oculus App is downloading games terribly slow. No it’s not my internet, modem, router or my PC. I am speed testing at 1100mbps and every other download on other apps are downloading normal. This just started recently and was working fine a few days ago. What’s going on META? 

184 REPLIES 184

Down loads on Oculus PC app taking forever, some games wont even down load ......just on Oculus pc app

I have rift cv1 on one computer and am trying to test a new quest 3 on a second computer.  I am unable to download games to that second computer because the download is so slow if gives up.  I've found if I download or stream something else in the background the Oculus software will speed up until that background download completes.

I tried on my cv1 computer and currently have the same speed issue.

I have no other network speed issues the slow speed is specific to Oculus game downloads. 

I found this issue listed here (fhttps://www.reddit.com/r/oculus/comments/t973kx/extremely_slow_downloads/?rdt=55604) from years to days ago.  I also see others in this forum with the same problem.  Is there a known fix or some kind of outage?

I have this exact same issue. There is also a large reddit post about it, why no response from Oculus? Clearly there is something happening at 1.95/2.12gb of the download.

https://www.reddit.com/r/oculus/comments/184or6d/oculus_software_install_is_incredibly_slow/

It’s been about a week and a half to two weeks that the pcvr Quest store has had awful download speeds. Downloading on my two Quest headsets, however, is very fast.  Clearly something is wrong with the PCVR store. I’m trying to download Asgards Wrath 1, but at 140gigs it would take days at that speed, even if it didn’t constantly start over, which it does. Guys.. fix the PC store. It’s not my connection, I’ve rebooted the router.. I’m getting 900mbps but almost nothing in the store.

I ran Wireshark during download and see tons of blocks of tcp out of order and duplicate acks from IP  31.13.66.48 Hostname or reverse DNS (rDNS): edge-oculus-shv-01-iad3.fbcdn.net.   I believe this is resetting the tcp window so the download cannot progress.  During 3 attempts the second attempt had only one small block and the 3rd looked normal and the slow download issue went away.  So looks like an outage of some type.  Given the amount of posts about this I bet there is bad hardware causing issue for only some users.

I recently got a Quest 3 and have been trying to download the free copy of Asgard's Wrath i received before Asgard's Wrath 2 comes out.  For some reason the Oculus Store download is extremely slow.  My PC is connected via ethernet.  I have 1300Mbps download speed and have reset my router multiple times and contacted my ISP and they said my connection is great.

I download steam vr games extremely fast but the Oculus Store something is up.  in 2 hours I have gotten 12 GB/86.73 GB installed.  What is the deal with this and how can it be fixed?  It's 2023 and the store is giving me dial up download speeds.

3 days to Dl a 6g file ?  What is the problem?

tried 3 different PC's  at Different house's ,

all have great internet !  Can Download steam games ect no problems,

The Oculus PC app is at 3 kps  max!   like its 1998 again... What is going on?

I have the same problem and getting no help......

About to return the Quest 3, whats the point of having one if you can NOT play games you bought ....

I'm getting the same. Chat help was no help at all since they just said re-install the app and i said no because i didn't want to take forever to download but then even the app download of 2.12GB took 1 hr and 20 min because of a couple spikes in speed. I tested and downloaded 2 1.3 gb games in steam in the same time and each of those took 20 seconds... 

 

ilovebacon3
Honored Guest

I've tested with small and large games (lone echo II, vader immortal, epic roller coasters, google earth, meta horizon worlds.)  every single one has terrible speeds like everyone mentioned. jumping up and down from 8kbps to mayb 700kbps on a spike but i can download a gig file from steam in 15 seconds.... 100% meta's side. 

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