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[MEGATHREAD - Known Issue] App Download/Install Speed

iRook187
Explorer

The last couple of days the PC Oculus App is downloading games terribly slow. No it’s not my internet, modem, router or my PC. I am speed testing at 1100mbps and every other download on other apps are downloading normal. This just started recently and was working fine a few days ago. What’s going on META? 

184 REPLIES 184

Several users are running in this issue currently.
Meta already know about and they are looking into this.

This is resolved now, it was a problem with the Meta store - both games now installed

This is resolved now, was a problem with the Meta Store. I've installed the two games which were having problems successfully now!

Meta Support suggested to me that I log a bug report from the headset, which I've done.

They have also promised to keep me updated via email - which is cool if they remember to do so.

Yes, something's changed. I've just kicked off the download again (unfortunately from the start).

Guess I'll get to try it tomorrow.

download started

Hey everyone! We would love to help you guys get back in the game! We are here to help with those install issues you guys are having. Please send us a PM so we can assist you further. Looking forward to helping you guys on this!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Same here. Took me 10 hours to download Asgard's Wrath 1 on the oculus PC app. Similar sized game (Remnant 2; 80 Gigs) on Steam took about 90 seconds to download and install. It's pathetic really. 

ub3L
Explorer

Same observations here, this is pathetic.  Can download at 900Mb/s from Steam but Meta can't even manage 9Mb/s.

As if we all needed yet another clear indicator that Meta wants nothing to do with PCVR and we should all look to Valve moving forward.

Is there any chance that someone from Meta Support can give an update on this issue? Simply the number of users in this thread, from all over the world, having the same issue proves beyond reasonable doubt that the issue is with Meta and not with their customers.
I thought I'd try a download to see if anything has changed since my last, seemingly ignored, post and it does seem to have improved a little since then as I am getting peak download speeds up to 100Mbs (ish) but it seems to connect for a second or so at that speed, then drop, then repeat. This really is not acceptable...

ihensn_0-1702065445714.png

 




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