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META account hacked — can't change email address to solve problems

jenthegoossens
Honored Guest

Hey all

My original META account has been hacked (supposedly) and has been linked to a different spam email address, META product and 2FA included... Therefore I can't make any changes anymore to my original account and losing a lot of features. Can anybody help me or has a workaround to solve this kind of problem?

 

Thanks!

Jenthe

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @jenthegoossens! We're sorry to hear about your account! We're more than happy to look into this for you, but we need you to PM us first. Can you please click on our user name, MetaQuestSupport and view profile. After that, there's a button on the top right to send us a message! We'll be happy to look into it from there! Please let us know if you have any additional questions or challenges! 

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