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MQ3 not adding a payment method

westvandal
Honored Guest

Hi,

I just got my MQ3 but I can't add my credit card to the account. I know the credit card works as it is authorized by my bank and has plenty of money on it. I would love to buy some games and am beyond frustrated so I'm asking for help to resolve this. 

4 REPLIES 4

DeBast77
Explorer

I have the same problem and not solutions for months now.

Support said they are working on the issue but no updates. 

donaldsmith.503372
Honored Guest

If you're experiencing difficulty adding a payment method to your MQ3 account despite having a functional credit card authorized by your bank, consider checking for any possible issues with the payment gateway or contacting MQ3 customer support for assistance. They can help troubleshoot the problem and guide you through the necessary steps to resolve the issue, allowing you to make purchases and alleviate your frustration.

 
 
 
 

MQ3 doesn't provide any feedback and guide through the necessary steps.

Denis

MetaQuestSupport
Community Manager
Community Manager

Hi @westvandal! We understand how important being able to purchase a game is to you, and we would love to help you keep playing. Are you still having issues with buying games for your account with Meta? If so, please send us a PM so we can further work on this issue by clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon! Have an awesome day!

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