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Make the pc quest app be able to pair controllers like the mobile app

Isaiah_skates
Honored Guest

ive not been able to log into my old meta account because my grandma passed away abt 2 years back and since then ive not been able to log into her gmail she used for the account and i want that account back but idk the password to it no one in my family does so ive spent alot of money for me not to be able to play when i just need to pair new controllers but i am logged into the account on my pc app but sadly i cant pair controllers on the pc app and its frustrating how meta doesn't listen to people 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Isaiah_skates! We can't even imagine how heavy your heart must still be after losing your grandma. We know you listed having issues with pairing your controllers, and it seems like you also want to gain access to an account that was linked with an email used by your grandma. The best way for us to begin to help you is to have you send us a private message, and we can try and collect some necessary information for that process. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @Isaiah_skates! We just wanted to circle back around to see if you still needed assistance. If so, please feel free to reach out at any time!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!