My facebook was hacked and then permanently deleted by facebook. There is no one to contact about this as it shouldnt havent been deactivated... but now my problem is I made a new facebook and we cannot use the oculus now. We bought things amd everything is not accessible and it wont even let us connect the new account. How is this fixed?
Hey there! Oh no that's not what we want to hear! If you could please reach out to us in a private message so we can further assist.
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Hey there! Oh no that's not what we want to hear! If you could please reach out to us in a private message so we can further assist.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! Thank you for hitting us up about needing help. We are always excited to help our customers. If you could please tell us the issue you are having so we can assist you. We look forward to your response!
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Hey There @john.244097! We appreciate you reaching out to us regarding not being able to access your Oculus account. Having account issues is never fun, especially when it's due to being hacked or disabled, but no worries, we will be happy to assist you with this. So we can look into this further for you, we will need to gather some more information from you, so we would like to invite you to follow up with us via private message. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you.
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Hey there, @franciscosebastiaodesouzafilho, we appreciate you reaching out on the community forums. For security purposes, we would like to ask what the context of this date you have posted would be. Also, we would like to know if you are in need of assistance. If so, how can we help? Please let us know! The sooner, the better.
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Hey there, @franciscosebastiaodesouzafilho! We wanted to check back in on those account issues you were reporting earlier. Do you still need assistance? If so, please keep us updated and be sure to share those requested clarifying details from our last post for reference. We're looking forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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