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Medium by Adobe not installing

thorie
Honored Guest

Hi,

I have been trying to install Medium by Adobe (not oculus) in the Oculus app, but it refuses to install.  

Attached is the screenshot from the notification panel.  

 

I am using the Rift S.  

 

PC Specs:

NVIDIA GeForce RTX 2060

AMD Ryzen 5 2600 Six-Core Processor

16 GB RAM

Windows 10 

 

Capture.PNG

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Wow! We definitely don't want you to have this experience! We want to make sure you can return to your fantastic VR environment. However, we will need to direct you to our Meta Store Support because of the limited tools we have here.

 

To help our agents please gather your logs so they can have a better look at this for you. You can also check your PC compatibility by clicking here. Please go ahead and get on a live chat or even schedule a call with one of our amazing agents here. We hope this post finds you well! 

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