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[Megathread] Asgard's Wrath 2 - crash during loading screen

Jagman_XJ
Honored Guest

I've downloaded and installed Azgards Wrath 2.  When I launched the game for the 1st time all seemed to work well but I got called away to work so shut it down. When I now try to launch the game I get as far as the Azgard splash screen and it then shuts down bringing me back to my home environment. I've cleared the game data on my oculus cloud and deleted and re-installed the game. Any ideas why the game wont launch guys?

78 REPLIES 78

quest 3 version #

60.0.0.195.366.548441754

mobile app #

245.1.0.16.120

Not enrolled in ptc

No workarounds and extremely bummed about this full situation. feel free to hmu directly if you need a guinea pig or anything. dm me for my mobile #.

Thank you for informing me of this @basti107. Can you also provide me the requested information from the top of this thread? This way I can hand it off to the appropriate team.

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

Thank you for letting me know of this! I'm going to get this over to the team now.

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

basti107
Explorer

I forced a cloud backup with sidequest, uninstalled asgard and redownloaded it. Now it works and i habe my saves.

An option to verify gamefiles would be a nice feature for the Quest.

That's amazing to hear @basti107! How did you managed to figure this out?

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

cperri01
Honored Guest

Exact same problem and this fix with deleting app date and cloud backup data did not work unfortunately

I'm sorry to hear that @cperri01. I tried to see what other resources I can find for you on this matter, and found this here. I know it's similar to what is being posted here, but they did seem slightly different enough for me to bring to your attention. Hopefully the workaround there helps!

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

Good morning:

Question: If I do what you're suggesting, will it delete my game or progress?

CPrewett
Honored Guest

Question for everyone. I'm having a similar issue with Asgards Wrath 2. When trying to launch the game, I'm getting three loading dots. These dots do not go away and I can wait for an hour, it never gets past three dots. 

Last time, I erased all save data, local and cloud, this did not help. I reinstalled the game, and it worked. I do not wish to start over and reinstall the game every few days. I sent a report for the issue. Was just wondering if anyone else is having this issue where the game never launches and gets stuck in three dots.

Skybird1402
Honored Guest

Game was downloaded mid Decembre, and I started it for testing. Worked

Being away from it some weeks and then returning gave me the described symptom: on loading I got just three dots, and then CTD after a few seconds.

Deleting save game file in the Quest 3 and also the online save game file as described, rebooting the Quest and then starting the game, did nothing, made no difference. Three dots, followed by the crash.

Then deleting the game, rebooting, reloading/installing the full game, and then starting the game - however without a previous save game file, but from default start - worked.

I assume that one of the updates of the game that there were, broke something, and that saved games from before are  not compatible.

 

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