I need some assistance, I had an Oculus account that I merged some time ago with my facebook account. When I try to login with my Facebook account, I receive a prompt stating "Create a Meta account with your Facebook account?" if I select "Yes, continue" I receive the message "Email not available: This email is associated with an existing VR account. To move your existing VR apps and infor to a new Meta account, go to meta.com/websetup and log in with your Oculus or Facebook account.
1. Oculus - when I go there and log in with my Oculus account I receive the message "you merged this oculus account with a Facebook account. Please go back and log in with Facebook"
2. Facebook - I receive "The account you logged in with doesn't have VR apps and info we can move to a Meta account. If you've already set up a Meta account, go to auth.meta.com/login to log in. if you haven't, log in with the account you use for vr"
when I return to that sit I am directed back to meta.com/websetup creating a circular argument. I think something happened during my merge. I gave up a while back my kids are beating me up wanting to play the Oculus. Can someone please help!
P.S. I had to create another account for the purposes of posting this message since I was unable to sign into my account to create a message.
Hey there, @joe.delghingaro! We definitely want to make sure you and your family are able to get back to your VR games, so we'd love to gather more of your account details. For us to do so, please send us a PM!
This can be done by either selecting our name to get to our profile page, or clicking here while signed in to the comminuty. Next, click "Send a Message" to privately message us!
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