New Quest 2 owner. Had convos with business partner via Oculus Chat, and was unable to figure out how to clear those convos out - looked in settings everywhere. Thanks in advance
Hey @702BEATQUEEN! I'm regrouping with our engineering team to see if there are any updates on the issue.
Feel free to reach out with simple questions! For any troubleshooting please make a post or reach out to our wonderful email, chat, and callback support team here: https://metaque.st/Support
I went and followed up after @Chundvar and there doesn't seem to be anything just yet guys. However, we'll be sure to provide something as soon as we get it!
Awesome! So glad to hear it. Really appreciate you letting me know!
Feel free to reach out with simple questions! For any troubleshooting please make a post or reach out to our wonderful email, chat, and callback support team here: https://metaque.st/Support
It’s actually fixed. I delete them every time. It looks weird tho. The notification won’t show up sometimes. I find that deleting the app and then downloading it again will clear the red dot that won’t go away and also give me push notifications when they disappear. Here’s how i fixed my problem.
the head set and the app don’t communicate with each other. If you type a message from the headset it will not load in my app. Maybe weeks later it shows up. Or never. So pick one when you talk to someone and stay there so you get the messages. You can only delete from the app. Not the headset (in my experience ). You have to tap on the persons name at the top and it loads a list of actions. Clear chat and it’s gone. It works every time for me now. I hope this helps
Thank you for bringing this to our attention. To delete a chat on Meta Quest, we'd recommend you to follow the below:
From Desktop App
Right-click the chat you want to delete.
Select Delete chat.
Click Delete.
From Desktop on website
Below Chats, hover over the chat you want to delete.
Select the horizonal dotted circular button.
Click Delete chat, then click Delete chat to confirm.
Please note that if you want to delete content in community chats, you must be either an admin or a moderator.
If you still need any help, we'd recommend you to DM us.
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