I am using a meta quest 3. Running software version 74.1020. I currently cannot call out or receive calls through the messenger app. I've checked updates for both the headset and messenger app as well as made sure the permissions and system mic is enabled. I'm at a dead halt here now. Any other suggestions?
Many thanks for taking the time out to share your experience and bringing this to our attention. We understand that you are experiencing some audio issues through the messenger app and we would love to help you resolve the issue that has been occurring. Please try out the following guidelines:
- Reset Microphone:
On your Meta Quest 3 headset, select Settings > System > Sound > Toggle Microphone
- Rebook the headset:
Press and hold the power button for at least 30 seconds.
Wait 30 seconds.
If your headset doesn't automatically turn back on, press the power button until your headset has turned back on.
We hope this helps! If these steps don’t resolve the issue, please contact our Support team directly through private message or from the official Meta Quest Help Centre website and they’ll be happy to help you further.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We're reaching out to see how everything is going. If you have any questions or still need assistance, we're here to help!
Best wishes,
Meta Quest Support
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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