Hey! We are currently developing experiences to be displayed at meetings and expos, and we want the bootup experience to be as streamlined as possible when starting. We are using Meta for business, and even paying extra for the shared mode plugin, but it still seems impossible to have the headset open straight into our app. The main problems are:
There are multiple tutorial pages the user has to sit through.
It is required for the user to use a controller to navigate through the tutorial, while our experience is entirely using hand tracking.
The user is forced to set up a pin code on launch, and this setting cannot be disabled as it is a shared mode profile.
Are there any solutions to these issues? Thanks a lot.
We appreciate you providing more context on your issue. We want to get you over to the best support possible. Based on the info that you have provided, it looks like this device is managed by a Quest for Business account, and because of this, to best support the issue you are encountering, we ask that you please work with the admin of your company’s Quest for Business account, or your internal IT help desk. They can open a case with the correct support team byreaching out here. If you scroll towards the bottom, it has steps for redirecting to enterprise support. If you have ay other questions or concerns please reach back out. We would be happy to help.
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Hey thanks for responding, but to clarify but ticket was for support with Meta Quest for business for the Quest 3. Within the Meta for Business help centre, there doesn't seem to have any information on the Meta Quest at all, nor a forum or contact details to get support. Is the Quest for business still part of their business suite and not related to this site? Thank you.
We appreciate you providing more context on your issue. We want to get you over to the best support possible. Based on the info that you have provided, it looks like this device is managed by a Quest for Business account, and because of this, to best support the issue you are encountering, we ask that you please work with the admin of your company’s Quest for Business account, or your internal IT help desk. They can open a case with the correct support team byreaching out here. If you scroll towards the bottom, it has steps for redirecting to enterprise support. If you have ay other questions or concerns please reach back out. We would be happy to help.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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