cancel
Showing results for 
Search instead for 
Did you mean: 

Meta 3 Will not turn on

Blairfam
Honored Guest

My son updated the software on our Meta quest 3 and now it will not turn on.  When I attempt to turn it on or use the option of holding down the power button and volume button at the same time it will either do nothing or the screen stays black and the fan blows.  At one point I saw the no command error, but that has gone away.  It tells me to reset from the app, but that is not an option because it cannot find the device.  Any help would be appreciated.  We have been unable to use our quest for a few days and that leads to some sad children!

0 REPLIES 0
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?