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Meta 3 and 4060ti incombatibility? Help pls

Mbk6452
Honored Guest

I got a Meta Quest 3 to use mostly with my PC. More affordable and read a lot of suggestions for it with PC. However it is super laggy and the air link says that my PC is not compatible. I read similar posts yet Meta responds by sending them to the compatibility page. Okay, so I check it out. Recommends I7 - Got it. 16GB of DDR4 Ram- I have 32GB of DDR 5. Nvidia RTX 20 series. I have RTX 4060ti which down the list says that RTX 40 series are supported... The Quest Link says my PC is connected . missing requirements.

what requirements am I missing? Is it a poor air link connection?  How do I fix that? It says under my Quest Link connection that my wifi signal is weak. Also, I wanna make sure I won't waste my money on buying the $80 cable. It requires a lot of information transfer. So would the cable help? Don't just want to buy it and get disappointed as I already am. Preferably I want the air link to work and I wanna use it with my PC not just a few cool apps and watching youtube.

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hey @Mbk6452! We're just dropping in to see if we would be able to provide further insight to this matter your experiencing. We know it's no fun to not be able to use our devices to their full capacity so we would love to help getting this issue resolved for you. Lucky, we have a few troubleshooting steps we can attempt if you haven't already:

 

  • Ensure the Oculus software app is whitelist on your antivirus/firewall program.
  • Try reseating the cable on both the headset side and the side that plugs into the GPU and inspect it for damage such as bent pins, frays, twists, kinks, etc.
  • Update graphics drivers - in case you can hear the sounds of the home environment but can't see it.
  • NVIDIA graphics card, we have 2 options for the customer to pick:
    • Download the latest drivers from the GeForce website directly at Nvidia Drivers
    • If you have the GeForce Experience software installed on your PC, download the latest driver updates for your graphics card from the Drivers tab in the GeForce Experience app.
  • The Link cable should be disconnected from the computer prior to updating or reinstalling the graphics driver. After an update/installation, the PC should be restarted to make sure the update/installation was successful prior to reconnecting the Link/Rift S/Rift cable.
  • Try the headset on another computer if possible

We're looking forward to speaking with you soon. Have a legendary rest of your day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there again @Mbk6452! We just wanted to check in with you and see if you still needed any help with the issues you were having with Meta Quest 3 compatibility with 4060ti. If you still need any assistance, please feel free to reach back out to us at any time! Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I don't know what further insight I can add. The Meta Quest Link PC app to connect my Meta quest 3 says that my PC doesnt meet new updated minimum requirements (air link)but looking at the requirements page I have BEYOND the minimum requirements. So I was asking if wifi might be the issue? Im on a wifi at the back of the house and dont have access to ethernet cable. So what I need to know is if the Meta Link app will still say that my PC doesnt meet requirements if I get the cable. Drivers and Headset updated. Everything updated and the Meta Quest Link app says my PC doesnt meet the minimum requirements. Here are my specs maybe you can shed some light on what is falling short.

Intel Core i7 - 14700KF 3.40 GHZ

32 GB DDR 5 RAM

64 bit operating system windows 11

Nvidia RTX 4060TI 16GB video memory

There is no way that I am not meeting requirements.

Unless Video Output and I dont have a compatible display port. But I dont know what that is and how to look into that.

Hey there, @Mbk6452! Thanks for taking the time to reach back out! You mentioned that your wifi router is at the back of the house and you are not hardwired in. This could very well be the cause of what you are seeing. All routers have a limited range, and if there are a lot of walls or interfering objects between the router and your PC/headset, that can make the signal too weak to carry the required amount of data. We would strongly recommend hardwiring your PC into the router, and then testing the link out from the same room that your router is in. If that gets it working, then the issue is related to the distance you are from the router, and you would need to change your setup or location in order to be able to use the Air Link. Alternatively, you can purchase a Quest Link cable or another active USB3.0 cable to hardwire into your PC and not have to rely on wifi.

 

We hope this gets things working for you, please let us know if you continue to run into issues!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Unfortunately I am not able to hardwire the PC to the router. The PC only has access to wifi. I thought about plugging the headset into the PC with a link cable but the PC has to stay connected to wifi and I would be really disappointed if I bought the link cable and it didnt work since I cannot use ethernet on the pc.

Hey @Mbk6452, do you have the ability to move both your PC and headset into the same room as the router to test things out there and see if that resolves the issue? Wifi signals, especially those on the 5ghz band, are vulnerable to interference from walls, furniture, and appliances. You will need to continue doing troubleshooting like this in order to find the cause of the issue. If your headset is specifically saying that your wifi signal is weak when you try to set up the link, and you are far away from your wifi router, this is the most likely culprit.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey, we wanted to check back in here to see if that got things working for you. Please don't hesitate to hit us up!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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