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Meta Account Disabled - Facebook suspended

JoanneGray81
Honored Guest

I received an email on 25th March saying an account in the same account centre has been suspended, so my meta account was also suspended. There is no link or explanation.

I tried to log into facebook and it says the following

"We've suspended your account -Your Facebook account was suspended because your Instagram account bianca7795618 doesn't follow our rules. You have 28 days left to appeal. Log in to your linked Instagram account to appeal our decision."

 

Can anyone help, i dont have an instagram account with this name

1 REPLY 1

marinakh.924
Moderator
Moderator

Hi JoanneGray81,

 

We’re sorry to hear you are having trouble with your Facebook account however we here on the community forums can’t assist you with this directly.

We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook account issues we unfortunately don’t have the ability to help with.

For disabled or banned accounts, the best place to go to get help is here.

 

We have informed CS about the issues with your Quest account.

We will be closing this thread since there’s nothing else we can do to help. 

Thanks for your understanding!

Best,
marinakh.924
Khoros Moderator
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If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

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