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Meta Account Login w/out 2FA nor Recovery Codes.

anthony.637623
Honored Guest

Hello, @MetaQuestSupport?

I need assistance logging into my primary Meta account because I lost my 2FA and recovery codes. The additional methods are blank; I couldn't change anything without going through 2FA. I had to create a second account to reach you! Please be in touch as soon as possible. Thank You.

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi there, @anthony.637623! We certainly want to help make sure you're able to log in and access your account, so thanks for bringing those two-factor authentication issues to our attention. Feel free to shoot us a PM, and we'll take a look into what options we may have available for you! Simply select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us. Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back from you and getting you back in the action!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @anthony.637623!

 

We're just reaching out to ask if you need any more assistance with your two-factor authentication?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yes, I do. I apologize for the delay. I just sent you a private message describing my issue.