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Meta Ai Getting Constant Errors on Quest 3

meta.highlander
Explorer

My Quest 3 gets repeated errors when trying to use the Meta Ai feature. I logged out the Meta Horizon app, un-installed it and performed a hard reset on my Quest 3. Still it only performs very basic functions like taking a screen shot or opening an app. I cannot ask it for the news, any math questions, whats the weather, and even when I get details to respond it loads incorrect browser pages. My software is on the latest version and there's no new updates available. Anyone else experiencing this? Disappointed that my device is affected with bad luck

9 REPLIES 9

Origami4gamin_TTV
Rising Star

I'm on the same boat

I think it's strange that Meta AI says error. I hope they fixes it soon. 

Today was my first time trying it out cause I hadn't used my headset in awhile. Did your's ever work correctly?

It works amazing before they introduced the wake command, and V69. 

When V69 was released very recent, the wake command was brought in the picture 

MetaQuestSupport
Community Manager
Community Manager

Hi @meta.highlander

 

Thanks for bringing this Meta AI issue to our attention.

 

Meta AI is an exciting feature and it is always developing. Due to this, changes are frequently made to update this function. Just recently, we have started to roll out V69 to our users, and it includes some adaptations to Meta AI. In the mean time, don´t hesitate to consider joining the PTC where you will be able to gain early access to the latest, unreleased Meta software ahead of time - this includes the latest headset update!

 

Until then, we would advise you to:

  • Restart your headset
  • Disable the headset Wi-Fi and toggle this setting before toggling the Wi-Fi back on again
  • Try connecting to a different WI-FI network
  • For any bugs, please be sure to submit these to us via Report a problem on Meta Quest.

We hope this matter will be resolved promptly so that your VR experience can run seamlessly again. Should you require any further support or have any questions, don't hesitate to get in touch with us again!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I have tried that but it didn't work. But it's working now, but trying to figure out on why it's started to work. 

Origami4gamin_TTV
Rising Star

There must have been an update on some of the Experimental features, Meta AI is working without errors, and Content Adaptive Brightness Control is showing up. But missing other features still. 

Hi @meta.highlander 

 

Just reaching out to see if you still need assistance?

If you do please don't hesitate to get back in touch with us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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