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Meta Business Suite Hacked

skifrontiers
Honored Guest

Hello,

So I have a meta account that is linked to my facebook and instagram account. Someone has hacked into my meta account and their email is now attached to my instagram and I cannot remove it as it asks for a code to their email.

I've just logged into Meta from my facebook account but now I cannot access the Business Suite as it asks for email verification from an email address I no longer have and a domain I no longer have access to. If I could gain access I think I could remove this persons email address from my account. I think their email address is even linked to this account, but I didn't have a choice when making it. 

I'm honestly not sure how or what exactly has happened. I saw another option where I could remove my instagram and facebook accounts from Meta but does that delete them completely?, would that help me? or even a way just to delete this Meta account?

My Meta business suite account also now has some restrictions on it from last year. I assume from the hacker.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

Thanks for posting into our forum. We can see you're having problems with a hacker on your accounts, and we'd like to see what we can do to help! Would you mind sending us a DM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Thanks!

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