10-20-202402:49 PM - last edited on 10-20-202402:51 PM by Eire_Max
When accessing the Meta Horizon app on IOS, I keep getting the “Something went wrong. An error occurred. Please try again” on the Home Screen. I’ve logged out of all of my accounts (FB, IG, MH) on all of my devices, and I’ve uninstalled and then reinstalled the app on all of my devices. This appears when trying to access the “Home” screen. I can view my profile, but when I try viewing my library, only 9 apps appear with the loading wheel spinning infinitely. Help!
Hi there, it seems you are having some issues with the Meta Horizons app, so we can get a better idea of the issue can you please send us a private message.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
In the meantime could you also report this bug to our engineers, so they can take a look into the issue as well.
We are reaching out to see if you would still like support with the Meta Horizon App?
Please do not hesitate to reach out! Thanks and have a nice day!
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