The worlds are in my library in the Admin account and there is an icon to the left on library page and they work fine. However, I added my child’s account and it says content not available when to try to open the Worlds app also there is no icon to the left in library??
Thanks for the reply Choleni. The world is a baby day care one so aimed at youngsters. I can’t see it listed in supervision for me to allow it. It is in her library but when you click it says this app isn’t available at the moment although it works on my sign in
I searched for Horizons and it did come up. I reviewed and allowed my child access. It flags up she is allowed and is in the allowed list but when you go back to it, it returns to not allowed??
Hey there @Bigjobby01! Thank you for reaching out! Like @Choleni mentioned, feel free to reach out to us privately so we can look further into the account. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're looking forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
