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Meta/Horizon account setup

magacey.2022
Honored Guest

Have had the headset for several months now. You asked for me to set up an account which I already have. Get to the pairing part and it just sits and spins. I already have the code. Now I have a useless headset! What gives?!

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello there! We see you're experiencing some issues with your Meta account, which we understand can be concerning and prevent you from fully enjoying your VR experience, but don't worry, we've got your back. Let's see what we can do to get this all taken care of as quickly as possible for you.

 

Could you please PM us so that we can look into this further for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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