07-30-2024 03:18 AM - edited 07-31-2024 08:38 AM
The Meta Horizon app crashes and cannot be started. I am using REDMAGIC 9
07-30-2024 03:00 PM
Hey there, @mynameisgabriel. Being able to use the Meta Horizon app with a mobile device is a crucial part of the VR experience. We understand the importance of an issue like this, and we are more than happy to try and help you get everything sorted out. With that said, we would like to ask you some questions:
Additionally, we wanted to add that if you are in an unsupported country, you may run into issues with the Meta Horizons app and how it functions. Thank you for working with us on this, and we hope to hear back from you soon!
07-31-2024 12:30 AM
When I open the app crash and message: Meta Horizon has stopped
The issue start after update (Meta Quest to Meta horizon)
I've tried clearing the cache and reinstalling the app.
My phone OS is updated.
I'm in a supported country
07-31-2024 08:10 AM
Hello again, @mynameisgabriel! There is the possibility that the phone isn't supported. Are you using a VPN on the phone?
07-31-2024 08:33 AM
It's a Android 14, supported.
No VPN
07-31-2024 08:37 AM
@mynameisgabriel We would recommend uninstalling the app and then restarting your phone and then trying to install the app again.
07-31-2024 08:39 AM
Already tried
07-31-2024 09:10 AM
@mynameisgabriel we would like for you to send us a private message. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.
08-01-2024 12:12 AM
No more steps available? Please fix the app ASAP, thank you 🙂
09-25-2024 02:57 AM - last edited on 09-25-2024 02:58 AM by KaminasWife
Fix The App i can use is with my
REDMAGIC 9 😡
2 month later and still no fix ??? what are u guy`s doing at ur job ? playing Basketball all day ?
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