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Meta Horizon app crash on Redmagic 9

mynameisgabriel
Explorer

The Meta Horizon app crashes and cannot be started. I am using REDMAGIC 9

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13 REPLIES 13

Hi @Vainleez

 

Thank you for bringing this to our attention.

 

Meta Mobile may not work on tablets or some devices. The minimum operating system requirements for phones to run the Meta mobile app are: 

  • Apple iOS 15.1 or later
  • Android 5.0 or later

We can look at this in detail for you if you wish.  To do so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We take the concerns of our users to heart, so we also suggest you submit a bug report here

 

We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi there, @Vainleez

 

We just wanted to check in with you, to ask if you're still encountering this issue? 


We are always happy to assist, so please do not hesitate to reach back out! 


Have a great day, and take care!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

XDarkMasterX
Honored Guest

Hello,

Same here with Nubia Z60s pro. I think it is related to Nubia's phone.

maplebaconjulio
Honored Guest

Same here on my Red Magic 9 Pro. I have uninstalled, reinstalled, and manually granted all permissions, and still crashes. I'm trying to factory reset my quest 2 that no longer use so I can sell it and I can't because I need a **bleep** app to reset it. I hate what this world is coming to. Disgusting.

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