cancel
Showing results for 
Search instead for 
Did you mean: 

Meta Horizon worlds

PinkBooty
Honored Guest

I used horizon worlds when I first got my meta quest 3 but I can’t seem to find it anymore or use it? I’m from the Uk so it should work shouldn’t it?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @PinkBooty! Thanks for reaching out to us. We understand that you're having some trouble accessing Horizon Worlds. 

It's a total bummer when something vanishes on you, so we're here to get to the bottom of it! Since you stated that it was originally working, is it possible that you may be connected to a VPN that is showing you in an unsupported country? Keep in mind our supported counties when traveling as some features may not be fully available if traveling outside of the supported country. This is only the first step of troubleshooting so please let us know if this worked for you. We look forward to your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @PinkBooty! Just checking in to see if you still needed some assistance? Please let us know if there is anything we can do for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?