12-26-2023 06:56 PM
01-07-2024 02:47 PM
Hey there @Primo9542! We understand you are experiencing issues with the mobile app, as well as your controllers, while trying to set up your Quest 2. We're here to help you as best as we can, so you can enjoy your journey in the wonderful world of VR! In order to get a better understanding of the issue at hand, please answer these questions in as much detail as possible:
In the meantime, check out this link with steps on how to set up your Meta Quest 2 headset. Hope this helps. We're awaiting your response!
01-08-2024 03:02 PM
Hi again @Primo9542! Just checking to see if you still needed assistance with the mobile app or your controllers. We're here to help!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
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