10-03-2024 11:57 AM - last edited on 10-03-2024 12:08 PM by Eire_Max
We've had this since 2022 and have just done a factory reset as we couldn't get through the payment process. It is now asking for a business email to login. How do we rectify this please?
10-03-2024 12:32 PM
Hi @KeyesS!
If you could send us a DM and confirm on what event you're unable to process the payment, we'd be able to look into this. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset