08-01-202407:58 PM - last edited on 08-01-202408:06 PM by LaserDisk
Have tried
Factory Reset Twice
Rebooted Network
Changed network from Dual band to single band 2.4
Hooked to app on phone and internet on phone working but it isn't.
Have read about clearing Bluetooth and cache but can't get into any menu because it won't connect to the network and when I push the menu button nothing comes up
Hey there @Bubbatdog! We'd love to help get your Quest 2 connected to your Wi-Fi! In addition to taking a look at our Wi-Fi troubleshooting article, we recommend using a 5GHz band, instead of a 2.4GHz. Please let us know if switching bands does the trick!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @Bubbatdog! We noticed that we haven't heard back from you yet. If you still need help with this, please let us know. We're more than happy to continue looking into the matter together!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
