Hey there, @rohan.krishan.2023! We certainly can look into the headset stuck on update in progress together so that you may continue your VR experience. We see you have attempted a factory reset already, and the first step we would want to do is check to update the headset manually following the steps on the Update your Meta Quest software support page. If it persists, we would then want to reboot the headset and reinstall the app before testing again. If it should continue, I would recommend allowing the battery on the headset to drain fully and then charging overnight. Once fully charged, power on and attempt to launch the games again.
We hope this helps, and please let us know if you still encounter the error. Have a great day!
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We are just checking in on the headset stuck on update in progress. If you still need assistance, please reach back out to us. We look forward to hearing back, and have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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