My Quest 2 head set is not that old, been working fine, charging well etc.
all of a sudden I get no indicator light to say it’s charging, and no power at all even after days of being on charge, I have tried several other charging cables, meta’s own and other brands! Nothing.
Is my battery cooked (not even 10months old yet)
if so this is a disgrace for the amount of money they cost!
Thank you so much for reaching out about the power issues you've been experiencing with your Quest 2.
We would love to look deeper into this for you and so we would just need a few more details from you in order to best advise on what could be done to work towards a resolution. In order for us to gather these details we would invite you to reach out to us through a direct message so we can gather your information!
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All electronic equipment has a chance to fail at any age. Equipment that sees active usage has a greater risk. At 10 months, you are still within warranty so just log a support call to have it replaced.
Hello there. We're wondering if you're still having power issues with your Meta Quest 2. Don't hesitate to send us a private message. We are here to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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