08-03-202410:13 PM - last edited on 08-05-202411:27 AM by TheAntiSocializer
Hello everyone. The following thing just started tonight, and I have no idea why: If I move my head to look up with my Meta Quest 2 on while doing anything (Game OR Home Screen), a bit of Passthrough just triggers by itself, usually in the top-left corner, and I have no idea why. I know my nephew was playing a game of his own on it, so if he changed something or it's for another reason, I don't know. Is there anything in Settings I can change to make this stop? I don't know if there is much more information I can provide, but if there is, please let me know. Thank you.
Hi @McKnightTheLegend64! We'd recommend you to perform the below:
From your headset, hover over the clock on the left-hand side of the universal menu. When Quick settings appears, select it to open the Quick settings panel.
Select Settings from the top right of the panel.
Select Guardian.
Select the toggle next to Double-tap for Pass-through to turn this feature on if it's turned off or vice-versa
If the above steps don't work, try updating the device as this is a necessity for some features to fully function. If that doesn't help, DM us as we require some additional information from you to look into this.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi there! Hope you're doing well. We're just checking on you as we've not heard from you since then. We're hoping this has been resolved. If you still need any help, don't hesitate to reach us here.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi there. I'm sorry, I actually forgot I had posted this, as I've been busy. I'll try the solution later tonight, and let you know if it worked. Thank you.
We're just following up to ask if these steps resolved your issue?
If not, feel free to reach out. We're always happy to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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