My quest 2 is not pairing to my iPhone. I’ve tried multiple factory resets, I’ve deleted the app and redownloaded it, I’ve tried restarting my phone, and Bluetooth and still get a “try again” when trying to pair.
Hello @Koorah37! We would love to help you pair your Quest 2 to your phone! We know how important it can be to pair your headset in order to manage your account, install apps, cast, stream, or use any other headset features. Thank you for trying to factory reset and reinstall the app. You may also find this article helpful regarding troubleshooting your quest when it is unable to pair. In order for us to get to the bottom of what is causing this issue.
We would like to request that you try the following:
Try to sync the headset to another host device
this allows to rule out any issue with the headset Bluetooth sync
Try to sync a different device than the headset to the host device
this allows to rule out any issue with the host device Bluetooth sync
Remove any unsupported third-party accessories that may affect communication (such as headset covers, etc.)
Clear the Bluetooth cache on the host device
Allow some time for the host device to cool
Ensure the phone is compatible with the Meta Quest App
Ensure the phone app and headset are on the latest available version
Ensure phone and headset are connected to the same network, on the same frequency
We look forward to assisting you further!
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Hey there! We are just following up with you in regard to pairing your Quest 2. If you do still need assistance with this, feel free to reach out to us anytime, we are here to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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