08-02-202405:05 PM - last edited on 08-04-202401:38 PM by AliceinVRworld
I can add my card details and it saved on the website and also through account manager on Facebook. But when I go to purchase something it doesn't show my card. When I enter my card and shipping details, it doesn't allow the purchase and will say "Please enter a shipping address". This is for both the Meta website and on the Meta Quest 2. On the app it won't let me even add my details. Help!
Hey there @ItsLee123, we understand this process can be frustrating, but we are here to help.
Could we ask that you follow these next steps and we can talk about this together.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thanks!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, just checking you still need help with this. Thank you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
