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Meta Quest 2 wont turn on or charge

Honored Guest

I've had my VR headset for almost a year now and it hasn't been working for the last two days. When I press the button, nothing happens but the controllers work just fine. Charging won't work either and I feel like I've tried almost everything I could. Any other ideas from people who got theirs to work? 



Hi @jahzara13 🙂

Sounds like there is a problem with the battery.
You said "almost a year" , so there is still warranty.

If you are from Europe, talk to your retailer to get replacement.
If not open a support ticket  or

send a PM @MetaQuestSupport 

click on their name to visit the profile page, next click the blue "send a message" button.

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