08-09-2024 10:12 PM
I can not connect to my pc via air link. it works with a usb but wirelessly will not connect.
Pc is connected through ethernet
Headset is connected to 5ghz wifi not 2.4
network is set to private not public
Solved! Go to Solution.
08-10-2024 12:27 AM
Make sure to disable 2.4/5Ghz band steering. Also try selecting a different 5Ghz channel (not auto). I use ch36/80mhz and I play Air Link 2-3m from my router. If you are more than 10-15m away and/or on other side of walls/floors, you may never connect. You may also want to try Virtual Desktop from the Quest store. Some find this easier to setup. Otherwise, contact meta support including your log file and see if they can identify what’s causing your issue.
Sorry I can’t be of more help mate. Good luck, bye, and cheers.
08-09-2024 10:44 PM
Try switching your network to Public (recommended setting for home use).
08-09-2024 11:06 PM
Still not showing up
08-10-2024 12:27 AM
Make sure to disable 2.4/5Ghz band steering. Also try selecting a different 5Ghz channel (not auto). I use ch36/80mhz and I play Air Link 2-3m from my router. If you are more than 10-15m away and/or on other side of walls/floors, you may never connect. You may also want to try Virtual Desktop from the Quest store. Some find this easier to setup. Otherwise, contact meta support including your log file and see if they can identify what’s causing your issue.
Sorry I can’t be of more help mate. Good luck, bye, and cheers.
08-13-2024 09:29 AM
Hey there @YoungYangsta, we appreciate you getting in touch about this. We can some basic troubleshooting as follows:
Other than that, we'd also like to ask you to perform standard Bluetooth connection troubleshooting such as hard resets on both devices, making sure both devices are ready to pair and that you have no external accessories that could be interrupting your connection. Thanks!
08-14-2024 09:39 AM
Hey there @YoungYangsta, just checking in to see if you need anymore help. Thanks!
a month ago
Hey, sorry I did not get back sooner. But the Virtual Desktop seemed to be the only solution. Sucks having to buy an app but at least now I can play the games on my PC. Appreciate your help and information.
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