Meta Quest 3 Jittery / Shaking Fluctuations in Grip Triggers, Disrupts Grip Functionality

[Valarym]

Hello concerned Meta Quest Support team,

I would first like to start by saying that this issue has been a recurring trend over the last couple months in other posts I have read and has been an issue I have experienced on several Meta Quest 3 devices. For some odd reason, the grip triggers on the Meta Quest 3 appear to have very sensitive fluctuations when pressure is applied onto them. I have been attempting to narrow down what this issue correlates to directly, and I can confirm that the problem is likely not a result of the product hardware itself, provided I have had to go through three replacements shortly after receiving each headset for various reasons. However, the one consistency I have noticed was that each replacement had these interesting jittery / shakey fluctuations, specifically with the grip triggers.

I have spent a very LONG period going back and forth with SteamVR to confirm whether this was an issue correlating to their skeletal data inputs, only to eliminate that possibility with no room for error after having the same issue during standalone gameplay. The issue was not the hardware itself; as previously mentioned, I have had my headset returned on several occasions, in addition to a controller replacement. However, there very clearly is an issue with the smoothing of the grip triggers, as this is not an issue every person seems to have, and I suspect it has something to do with the software files on the computer.

Below, I have attached a YouTube link demonstrating this very problem I have while on the game "VRChat." The video depicts how the grip triggers seem to remain extremely sensitive to the smallest of fluctuations in the input analogs, meanwhile, the forward triggers have no such problem at all. It is worth emphasizing the fact that I myself was not shaking my hands in the recording of this video, and I would like to imagine I have very steady grips with these controllers. It is worth noting that, comparatively, this issue is nonexistent on the Meta Quest 2, the hardware I am currently trying to upgrade from.

https://youtu.be/NzTKv1Vwwtg

This whole ordeal has provided a lot of stress on enjoying an immersive VR experience, which has only been doubly so with my current situation regarding OCD. If there is a fix to this problem that I am somehow unaware of, perhaps sharing it to this thread would be most useful. If there is any way I can help in providing support to fix this problem that seems to target a rather small group of us, I would be glad to contribute my aid.

Overall, I do not believe this large of an issue should be present in a supposed upgrade from the legacy Meta Quest 2, and no one should want to return to an older piece of hardware to have a greater experience. I look forward to any replies and support I can receive on this matter, as do the many of us who seem to have this issue.

As a final note, it is worth mentioning I have tried all of the troubleshooting steps provided when prompted with an issue corresponding to either the headset, and the controllers (removing batteries for 30 seconds, unpair - repair, cleaning the controllers, even replacements, etc.).

Thank you in advance for any effort I can receive from the meta support team, and I do hope that these concerns reach the development team.

Best regards,