cancel
Showing results for 
Search instead for 
Did you mean: 

Meta Quest 3 Mic not Prioritising my voice over when recording gameplay.

VRCricketGuy
Explorer

Hi. I have recently upgraded to the Meta Quest 3. I have really enjoy creating content using the Meta Quest 2. However, with the Meta Quest 3, I am having a problem hearing my voice over the in game music and sound effects. I never had this problem on the Quest 2. Am I missing a setting to prioritise the voice over? I really don't want to use and external mic to record my voice. Any suggestion on what my problem could be?  My voice IS being recorded when there is no music or continuous sound effects, but it is very quiet.

20 REPLIES 20

MetaQuestSupport
Community Manager
Community Manager

Hey there @VRCricketGuy! We'd love to help your mic stand out as it should! Are you only experiencing this low-mic audio in recordings, or during gameplay? Here are some initial steps you can try to resolve this:

 

1. Make sure the microphone is clean and not obstructed (On Quest 3 the microphones are built into the front plate and the center camera. There is one on top of the center camera and one on either side just below the center camera.)

  • Remove any unsupported third-party accessories that may block the microphone (such as a third-party facial interface, etc.) 

2. Test with multiple games/apps

  • If happening only in one game/app, check the game/app permission to make sure microphone is enabled

3. Reset Microphone

  • Settings > System > Sound > Toggle Microphone

4. Reboot the headset

5. Factory Reset

 

Please let us know how these worked for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

No.  This is not the problem.  As I already stated, my voice IS being recorded.  It is clear as a bell when there are no sound effects or music.  BUT when there is gameplay music OR sound effects, my voice is very quiet and can hardly be heard at all.  This was not a problem on the Meta Quest 2.

....I have recorded and published many videos using the Meta Quest 2 without any audio problems.

Thank you so much for providing us with those additional details. We would love to look into what other options we have for you and open a support ticket on your behalf. Please provide us with your full name and a good email address to contact. We look forward to your reply!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

VR Cricket Guy - *******************

We appreciate the follow-up but to best protect your account details, we would recommend not providing this information in a public post. So we can look into this further and gather the information needed, please select our name to get to our profile page, or click here to send a PM. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back, and have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

We have received your PM and will continue with the gathering of information and assistance on this through there. We appreciate your time and have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

LieutenantSpears
Honored Guest

Hi, i've got the exact same issue, when recording, the game sound is like 200% and my voice 20%

Not problem when not recording, in multiplayer lobbys everyone can hear me, the issue is juste when i'm recording.

Hello there @LieutenantSpears! We really appreciate you reaching out about this. We would love to assist you and get down to the bottom of this. Is this happening with multiple apps or just one? And what's steps have you taken so far? Just so we are on the same page to get this resolved as quickly as possible and get you back to gaming.

 

We value your response and look forward to hearing back from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?