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Meta Quest 3 Not Working

willist
Honored Guest

I have just bought the Meta Quest 3, while setting it up I came over alot of issues. First when I attempted connecting to the internet it struggled, I was able to connect but lost that connection and the meta quest skipped through. Then it started trying to do the initial update wanting me to connect it to my mobile app, but when trying to connect with the app no 5-digit code shows up. It is unable to finish the update as the internet connection is lost and I am unable to go back to the Internet set up. I have tried factory resetting it, but when going to the factory reset menu nothing shows up.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there!
 

Sorry to hear that about your Quest 3 device. If you could slide into our DMs, we'd be able to look into this further. 

 

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