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Meta Quest 3 Order Canceled

clquwu
Honored Guest

Hi i bought the 10 October the meta quest 3 and got it canceled the 11 october in the morning. I have still no information with the support with 4 days of contact and my money as not been refunded. I paid with paypal and paypal credit. Paypal clearly said that's it's on you're said to release the money. You need a better support and clearly said that's you not support paypal. I ordered in France who is on the delivery list.

Best regards clq

1 ACCEPTED SOLUTION

Accepted Solutions

Excellent, we appreciate you letting us know! Our team will be getting back to you as soon as they can! Should any further issues pop up, please don't hesitate to reach back out! We want to do everything we can to ensure your VR gaming experience is thriving! Take care and have a lovely day! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

3 REPLIES 3

TheAntiSocializer
Meta Quest Support
Meta Quest Support

Hey @clquwu! I'm just popping in here to hopefully point you in the right direction. If you haven't already, I would recommend reaching out to @MetaQuestSupport in PMs. I'm sure they'll be able to look into your support interaction and help from there. 

Sometimes it's okay to be a little Bing Chilling

already did thanks for the insight tho !

Excellent, we appreciate you letting us know! Our team will be getting back to you as soon as they can! Should any further issues pop up, please don't hesitate to reach back out! We want to do everything we can to ensure your VR gaming experience is thriving! Take care and have a lovely day! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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