12-24-2024 04:25 PM
Solved! Go to Solution.
12-25-2024 02:47 AM
Hi @Pluppo 🙂
use your warranty and return it to wherever you bought it.
If you bought it directely from Meta, contact support.
Send a PM @MetaQuestSupport
click on their name to visit their profile page, then click the "send message" button.
12-25-2024 02:47 AM
Hi @Pluppo 🙂
use your warranty and return it to wherever you bought it.
If you bought it directely from Meta, contact support.
Send a PM @MetaQuestSupport
click on their name to visit their profile page, then click the "send message" button.
12-25-2024 01:27 PM
Thanks for the feedback, I've contacted @MetaQuestSupport already.
I was hoping there was a way to fix it myself, but I've not found other people posting about the same issue. Super disapointed that the unit became defective after less than 1 hour of use.
12-25-2024 01:39 PM
Yes, I completely understand, but.....
....better now than when the warranty has expired
Wish you more luck and fun with the next unit🙂
12-27-2024 10:00 AM
Final update, I went to the shop today and they immediately gave me a replacement unit after observing the issue. Super happy with the customer service there.
New unit works perfectly so far.
12-27-2024 11:04 AM
That's great!
Wish you a lot of fun😁
3 weeks ago
What shop did u bring it to?
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