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Meta Quest 3- SUPPORT

GalacticPenguin9220
Honored Guest

It's hard to explain how incredibly horrible this entire experience has been. 

I have a refurbished Meta 3 Quest that I cannot pair with my new Pro Controllers. I cannot get past screens because the controllers are not updated on WiFi but I cannot get to the WiFi screen  to connect to the WiFi because the controllers do not function. Chat was of no help and I have spent the last 2 weeks emailing with Meta Support to only get no responses.

DOES ANYONE HAVE ANY ADVICE ON HOW TO ACTUALLY GET TO TALK WITH SOMEONE TO HELP SOLVE PROBLEMS? 

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