08-16-2024 11:41 AM
I bought a new Meta Quest 3 at Best Buy Canada Aug 3 2024 . Every time I try to pair it . It keep asking to connect to organization or school . Since I am not one of those .
Any help will appreciate
08-16-2024 01:48 PM
Hello there, @Caonguyen! We want to ensure that you are able to get started on the VR journey and can look into this together. With this we would want to complete a factory reset and please attempt this as least 3 times if it should not resolve at first. We appreciate your time, and have a great day!
08-17-2024 01:53 PM
We are just checking in regarding the headset asking for an organization or school. If you still need assistance, please contact us back with any error encountered so we may investigate further.
12-16-2024 09:54 AM
I am having the same issue and I have factory reset the quest 3, 3 times and I still have this issue this is super annoying can't part or do anything else.
12-28-2024 09:11 PM
So this happened to me I put in a ticket with support. They said it would take 3 to 5 days. I ended up going down a rabbit hole in Google. I had tried Samsung and chrome browsers. Someone said it would only work properly with edge. I downloaded edge browser and sure enough it let worked perfectly.
3 weeks ago
I am having the same problem with my 3S
3 weeks ago
@jjsggrb have you factory reset the headset at least 3 times and changed to the edge browser like the previous poster?
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