cancel
Showing results for 
Search instead for 
Did you mean: 

Meta Quest+ 3 month trial expired - 1969?

AllotmentAndy
Explorer

Ok so I bought Gorn 🙂

And at same time thought, why not, give Quest+ a go, 3 month trial, pay the year now.

Went all through bank authorisation process but - no money taken. And looking at my on-line subscription status from Meta, it says... will be updated 1969. Not a typo. 1969. Um.. No money taken, but no access to Quest+ either.

AllotmentAndy_0-1732133534598.png

 

 

2 REPLIES 2

mightyzim
Honored Guest

Mine too, did you manage to solve it ?

mightyzim
Honored Guest

Ah a bit of hacking around. I found the expired subscription on my profile and tried to make an active by using the 7.99 a month plan. This also failed but it sent an email to my account. As it was on my phone it triggered the horizon app and I completed the trial setup there which worked.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?