10-09-2023 06:18 PM
Hi Meta, in Australia with Quest mobile app (iPhone) 233.4.1.1.0, the Quest 3 does not appear in the device list options (Rift, Q, Q2, and Pro), how do we pair the device?
Is there an update to the Quest app coming?
thanks.
Solved! Go to Solution.
10-09-2023 07:08 PM
Some people were getting it showing up in their app a week ago. Mine didn’t until a few days later. I guess you could try fully shutting down and restarting the app, or reinstalling it to see if that helps.
10-09-2023 06:49 PM
I worked around the problem by pairing the Meta Quest 3 on my Mac mini M1 (this supports iOS applications), for some reason on the Mac the download Quest mobile app shows the Quest 3 as an option in the Devices list? seems like there is a bug lurking here somewhere? something is not being refreshed on the iOS app on an iPhone?
10-09-2023 06:53 PM
On Mac mini M1
on iPhone Quest 3 does not appear
10-09-2023 07:08 PM
Some people were getting it showing up in their app a week ago. Mine didn’t until a few days later. I guess you could try fully shutting down and restarting the app, or reinstalling it to see if that helps.
10-10-2023 08:36 AM
Not on android neither
10-10-2023 08:38 AM
Forced App shutdown. Relaunch and it was there ^^
10-10-2023 09:47 AM
Great! If anyone is still having trouble pairing their Quest 3, make sure you've updated to the latest build for the Meta Quest app v233.4 is available today.
10-10-2023 02:40 PM
Force quit quest app and two related meta apps and then opened meta app. That did the trick for me!
10-11-2023 12:08 PM
I didn't have mine show up either, so I checked and there was an update, restarted the app after the update and it showed up.
10-16-2023 06:21 PM
I tried all of the above without success, but what I did find that worked for me was to go to the menu icon on the iPhone app (lower Right corner), scroll all the way down until you see ‘sign out’, sign out of the app, then sign back in - ta da! My new Meta Quest 3 showed up in my ‘device list’ on the home (‘Feed’) screen on my iPhone.
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