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Meta Quest 3 - not in mobile app device list?

nigwil
Explorer

Hi Meta, in Australia with Quest mobile app (iPhone) 233.4.1.1.0, the Quest 3 does not appear in the device list options (Rift, Q, Q2, and Pro), how do we pair the device?

Is there an update to the Quest app coming?

thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions

nalex66
MVP
MVP

Some people were getting it showing up in their app a week ago. Mine didn’t until a few days later. I guess you could try fully shutting down and restarting the app, or reinstalling it to see if that helps.

DK2, CV1, Go, Quest, Quest 2, Quest 3.


Try my game: Cyclops Island Demo

View solution in original post

10 REPLIES 10

nigwil
Explorer

I worked around the problem by pairing the Meta Quest 3 on my Mac mini M1 (this supports iOS applications), for some reason on the Mac the download Quest mobile app shows the Quest 3 as an option in the Devices list? seems like there is a bug lurking here somewhere? something is not being refreshed on the iOS app on an iPhone?

 

 

On Mac mini M1Mac mini M1Mac mini M1

on iPhone Quest 3 does not appear

 iPhone with iOS 17.0.3iPhone with iOS 17.0.3

nalex66
MVP
MVP

Some people were getting it showing up in their app a week ago. Mine didn’t until a few days later. I guess you could try fully shutting down and restarting the app, or reinstalling it to see if that helps.

DK2, CV1, Go, Quest, Quest 2, Quest 3.


Try my game: Cyclops Island Demo

Not on android neither

photo_2023-10-10_17-34-58.jpg

 

Forced App shutdown. Relaunch and it was there ^^

Great! If anyone is still having trouble pairing their Quest 3, make sure you've updated to the latest build for the Meta Quest app v233.4 is available today.

Help others find great discussions and answers by adding kudos and marking solutions to your questions.

Force quit quest app and two related meta apps and then opened meta app. That did the trick for me!

TheUKDude
Protege

I didn't have mine show up either, so I checked and there was an update, restarted the app after the update and it showed up.

oobflyer
Honored Guest

I tried all of the above without success, but what I did find that worked for me was to go to the menu icon on the iPhone app (lower Right corner), scroll all the way down until you see ‘sign out’, sign out of the app, then sign back in - ta da! My new Meta Quest 3 showed up in my ‘device list’ on the home (‘Feed’) screen on my iPhone.

 

IMG_0491.pngIMG_0492.jpeg

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