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Meta Quest 3 only works after factory reset

sandiemac419
Honored Guest

I have had the Meta 3 for about two months. Worked well for the first month. Now to the point the only way to open is to do a factory reset. Super frustrating. I have tried all the "fix" methods on these boards.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @sandiemac419, we're just dropping in to see if we can shed some light to this matter regarding your Quest 3 device. We know it's no fun to not be able to use our devices to their full capacity so we would love to help getting this issue resolved for you. With that being said, could you provide a bit more clarification on the issues you are facing? Are you attempting to use the Meta Quest 3 with your PC? Is your headset on the latest software version V66? We're looking forward to speaking with you soon. Have a legendary rest of your day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again @sandiemac419! We just wanted to follow up to see if you could provide us with a bit more information on your situation. Please reach out at any time so we can continue to assist you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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