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Meta Quest 3 order without email confirmation or order number

marnu1976
Honored Guest

I ordered a Quest 3 as a guest on the Meta store but did not receive an order number or a confirmation email so I can’t follow up on the order. Funds have gone off on the account. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there! Thanks for letting us know about this. We'd recommend making sure you've checked all the inboxes of all your possible emails, including junk and spam! 

In addition, if you checked out with a Meta Account, you send us a private message and we'll look into it for you. 

To do so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, just following up to see if this was resolved!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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